Customer Experience

● AT&T ● ABB ● ADP ● GM ● GSK ● IBM ● PNC Bank ● GTE ● CIGNA ● SBC ● American Express ● Armstrong● Bank of NY ● BFGoodrich ● Bigelow-Sanford Carpets ● BellSouth ● Boeing ● Bristol-Myers-Squibb ● Campbell Soup ● Capgemini ● Citibank ● City of Philadelphia ● Coca Cola ● Convergys ● Daimler-Chrysler ● DuPont ● eSpire ● Eaton Corporation ● Factiva (Dow Jones & Reuters) ● Exxon-Mobil ● Fidelity Investments ● Fidelity Mutual Insurance ● Fujitsu Consulting ● GE Capital ● Gartel Enterprises ● Gartner Group ● Henson Associates ● ICI ● International Harvester ● JVC ● Johnson & Johnson ● Kraft-General Foods ● Hershey Foods ● Hyperion ● Lockheed Martin ● MasterCard ● Maritz Communications ● Mazda ● Mercedes-Benz ● Metropolitan Life ● Michelin NA ● McDonalds● Mobil● National Gypsum ● Navy ● NASA ● Ohio State ● Oregon Foods ● Panasonic ● Perot Systems ● Primark Corporation ● Pfizer ● Philadelphia Electric ● Pitney Bowes● Raritan Technologies ● Rockwell Automation ● Reliance Insurance ● Reuters ● RCA ● SAIC ● Sara Lee Knits ● Sharp Electronics ● Smith Kline Beecham ● Sprint ● Steelcase ● Sun Oil ● TV Guide ● Temple University ● Texaco ● Unisys ● US Coast Guard ● US Army ● Uniroyal ● Verizon ● Volkswagen ● Volvo ● Warner-Lambert ● Wyeth ● Others

Sample Projects

	New Business Development Process a step-by-step methodology to identify, pursue and capture new business
	Competitive Intelligence Development a methodology to setup and deliver effective competitive intelligence information to management and sales
	Basic Business Development Process a business process to develop the basic revenue development methodology for sales, alliance & BD personnel